Who we are

Suggested text: Our website address is: https://watchbrandlux.com.

Policy

This policy (hereinafter referred to as the “Policy”) regulates the terms of use of our website (hereinafter referred to as the “Site”) for men’s clothing and governs our relationship with customers. By using the Site, you agree to the terms and conditions outlined below. Our policy aims to protect customer rights and improve the quality of service.

1. Privacy and Data Protection
   • Protecting our customers’ personal information is a top priority for us.
   • Personal information provided during registration (name, surname, address, email, etc.) will not be shared with third parties and will be kept confidential.
   • Payment information (credit and debit card details) is encrypted and stored securely on protected servers, and will not be shared with third parties.
   • Customer information will only be used to process orders and provide services.

Changes and Updates
• Changes to the policy will be announced on the Site.
• Changes take effect from the date of announcement and will apply only to orders placed after the announcement.

Products and Stock Availability
• All products offered on the Site are manufactured in accordance with high-quality standards.
• Stock availability is updated in real-time.
• If a product is not available after the order has been confirmed, the customer will be notified immediately, and alternative options will be provided.

Orders and Payment Terms
• Orders are only accepted through the online platform.
• The following payment methods are available:
✅ Credit and Debit Cards (Visa, Mastercard, Maestro)
✅ Google Pay
✅ Apple Pay
✅ Bank Transfer
• In case of any technical issues during payment, customers can contact our support team.
• After an order is confirmed, a confirmation email will be automatically sent to the customer.

Customer Support and Working Hours
• Customer support is available 7 days a week.
• Working hours: 10:00 AM – 10:00 PM (Azerbaijan Time)
• Customers can contact us through the following channels:
• Email: watchbranddlux@gmail.com
• Phone: +994 70 302 31 71
• Phone: +994 70 302 31 71
• Live Chat: Available on the Site

User Responsibilities
• Customers must provide accurate and complete information when registering on the Site.
• Any unlawful use of the Site or violation of third-party rights is strictly prohibited.
• All content and information available on the Site are protected by copyright and cannot be used without permission.

Dispute Resolution
• Disputes will initially be resolved through mutual agreement.
• If an agreement cannot be reached, disputes will be settled in accordance with the laws of the Republic of Azerbaijan.
• The decisions of relevant state authorities will be taken into account during the resolution process.